Despite the current difficult circumstances surrounding COVID-19, and the subsequent lockdown, at Tŷ Llandaff Care Home we are working hard to keep everything as normal as possible for residents.

The health, safety and wellbeing of our residents and staff are always our top priorities, and our team are working around the clock to continue to provide the high levels of care as expected of our home. 

 Here we have pulled together some answers to our most Frequently Asked Questions about our care during COVID-19. However, we are always happy to answer any individual queries you may have: please don’t hesitate to get in touch.

Do you currently have COVID-19 in your home?

We are happy to say we do not have COVID-19 in our home.

Are you able to admit residents into the home?

We are currently able to admit new residents into our home, following strict guidelines. As per the legislation, we would close to admissions when there is suspect or confirmed cases of COVID-19 in the home.

We are delighted to now offer tours inside the home, you can book your tour today by calling 02920 600 100.

Am I able to visit my loved one?

We were delighted to receive the green light for outdoor visits, in line with recent guidance from the Welsh Government and Public Health Wales.

We are also now offering visits within the home via our Family Visiting Pod, you can find out more in our blog.

What are your admission procedures?

Throughout this time we will continue to safely admit new residents, with additional procedures in place to ensure the health, safety and wellbeing of our current residents and staff. 

 Any new admission from hospital will require to have two negative tests prior to the agreed admission date. Any other new admissions will require to have at least one negative test. All new residents will be required to isolate for 14 days, however at the home we use this time to help our residents familiarise themselves with the home and the team. They are greatly supported by our team every day including set up of activities to make the most of your day and time at the home.

 As you would expect our priority will always be to maintain safety. New guidelines have now been set in place around how we progress through the stages of admission and discharge, and we will always follow the guidelines to enable a safe transfer to our home or those who may be leaving.

Please continue to be reassured that all the actions we are taking, have taken, and will take in the future, have reflected the most current guidance and advice published by the Welsh Government and Public Health Wales.

We would like to take this opportunity to thank all of our residents and their families for their continued support during this difficult time, in addition to the support of our local community.