FAQs

We offer exceptional Residential, Nursing and Respite. We work with residents and their families to develop an individualised care plan that ensures everyone gets the care they deserve. Those with memory loss, those who may require end-of-life care, and those who have additional dependency needs can all be cared for by our well trained and dedicated team.

At Tŷ Llandaff Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.

We support residents’ overall wellbeing through the excellent care we provide that helps to alleviate daily stresses associated with personal care, mobility, or medical care needs. We also support mental, physical, and emotional wellbeing through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences, and continue with their hobbies regularly. We encourage residents to live their lives the way they want to.

We provide Palliative Care at Tŷ Llandaff Care Home for those who are nearing the end of their life. We endeavour to make a person’s last days, weeks, or months as comfortable as possible and extend our support to loved ones during this time.

We are glad to offer Respite Care at Tŷ Llandaff Care Home. Prior to admission we will evaluate a person’s care needs and assess how long someone should stay at our care home. Respite care is suitable for those who have recently had an illness, injury, or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring full-time for their loved one at home and who needs a well-deserved break.

Knowing when a care home is the correct setting for a loved one is an incredibly difficult and sensitive decision. If you’re unsure whether moving into a care home is the next step, please get in touch with our team who are available to advise and help with any questions you may have. If your loved one has recently had a fall or illness which led to a long period in hospital, you may find it becomes clear that your loved one will not be able to return to their normal lives at home. You may also witness a loved one who may be struggling at home and not able to cope with day to day duties, this can also be a sign that your loved one now requires more support in a safe environment. This can often be very challenging and emotional, but there may be options available to ease the stress and worry and we are on hand to help every step of the way.

We are committed to providing the care and support tailored to each resident. We have invested in all of the latest care and access equipment in order to provide first-class standards of healthcare. Before you or a loved one choose to make Tŷ Llandaff your home, we will have a full consultation with you on a confidential basis, to discuss your needs and requirements. This isn’t just about care needs, it’s about learning about individual likes and dislikes too. These conversations will allow us to build a personal care plan, which will then be shared with key staff. We also do not employ agency staff, so you have the peace of mind of consistency within our care team. 

Our care plans are tailored to each individual and are assessed monthly, with a formal review with family every 3 months to ensure that they continue to fulfil residents’ needs and requirements if a resident’s care needs change. We recognise that people’s health and well-being demands change over time, our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.

Residential Care in Cardiff provides live-in accommodation, with support 24 hours a day to those who need extra help with personal care or mobility. Nursing Care equally provides 24-hour care and support but the main differential is the assistance from a registered nurse, who is available day and night to provide medical care.

We offer exceptional levels of Residential, Nursing and Respite care in an all-inclusive, luxury environment. Our focus is on creating a home-from-home for our residents, offering first-rate accommodation and superb facilities in beautiful surroundings. The needs of each resident are entirely unique to them, and we adapt our care plans to best support their care and wellbeing – the care we offer is tailored and personalised to each individual.

All of our residents are encouraged to bring their own furniture or personal items to make their rooms their own. Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture, and furnishings. It’s the little additions to a room that can make all the difference.

Yes, all of our bedrooms have access to a private en-suite wetroom including a sink, toilet, and shower.

Entertainment, in its various forms, is always a huge hit with our residents, their loved ones and our staff. From monthly Pet Therapy sessions, to inviting professional singers to entertain residents for the afternoon, our Activities team creates a varied entertainment programme that leaves residents stimulated, engaged and looking forward to the next event.

Residents are encouraged to participate in group activities and events by our fantastic Activities team. Examples of activities include pet therapy, arts & crafts, film nights, pamper sessions, gardening, exercise sessions, live entertainment, games, quizzes, a library of Welsh Poetry and literature, and much more.

Yes, we have a friendly, professional hairdresser who visits our salon on Monday, Wednesday and Friday between the hours 10am-3pm to provide residents with a variety of hair services. For those residents unable to attend the hair salon, the Hairdresser will come to your room to ensure everyone can look and feel their best

Our in-house chefs and kitchen staff cater to all dietary needs, with a varied seasonal menu to choose breakfast, lunch, and dinner. In addition, beverages and snacks are available throughout the day. Meals can be served in the dining area, in the residents’ rooms, or in the garden during the summer months. Residents can also spend time in the private dining room with loved ones. We also have a Gold Plus Snack Award from Cardiff Council!

We provide a range of facilities for all of our residents. We have an in-house hair salon, as well as a cinema room, communal and private dining rooms, an activities programme, and a patio area with raised planters for residents to pursue their hobbies and interests.

In Wales, care home fees are assessed based on the individual’s care needs and financial situation.

The assessment of care needs is carried out by the local authority, which will determine the level of care required and the type of care home that is appropriate. The financial assessment is also carried out by the local authority or by an independent financial advisor. It will take into account the individual’s income, savings, and assets to determine whether they need to contribute towards the cost of their care.

If the individual’s assets and income are below a certain level, they may be entitled to financial support from the local authority to help pay for their care home fees.

If an individual is deemed eligible for NHS Continuing Healthcare, their care will be fully funded by the NHS. It’s important to note that eligibility for NHS Continuing Healthcare is not based on a specific diagnosis or condition, but based on an individual’s overall care needs and the level of support required to meet those needs.

Get in touch with the team for more information.

If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.

There are different methods for paying care home fees. If the individual has been assessed as having eligible care needs and limited financial resources, the local authority may cover all or part of their care home fees. The amount of funding will depend on the individual’s means.

If the individual has complex healthcare needs that require full-time nursing care, they may be eligible for NHS Continuing Healthcare Funding. This funding covers the full cost of care, including accommodation and personal care. If an individual has sufficient income, savings, or assets, they may be required to pay for their care home fees themselves.

In some cases, family members may choose to contribute towards the cost of care. An individual’s care home fees may be paid for by a combination of sources, such as local authority funding and self-funding.

All fees related to the care agreement will remain in place until 4 days after death. During this period, loved ones are required to remove all personal items from the room. Get in touch with our team for more information.

If someone is having financial difficulties, we want to be able to help you in any way we can, whether that’s looking at different finance options or relocating you to a smaller suite inside the home. Speak to our team about how we can support you.

When you pay your weekly care home fees at Tŷ Llandaff Care Home, this includes your accommodation, all meals, snacks, and drinks, as well as any activities you participate in, in-house facilities you use, and local excursions (some may incur additional charges where applicable). All care and support are also included within your weekly fees, including the hair salon and chiropody, although some additional medical services such as dental care may come at an extra cost. We try to accommodate all our resident’s requests, but some may incur additional charges. Please contact the team for more information regarding this.

Depending on your circumstance, you may be eligible for support from the local government or the NHS (Funded Nursing Care or Continuing Health Care). We strongly urge that you seek out and gain independent financial advice via solicitors and other authorised channels to discuss your unique set up and requirements.

Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect. The current fee uplift is effective in April each year. For further information please contact us.

Yes, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them.

Allowing pets into our home as visitors is dependent on any allergies others may have who live in our home. Please get in touch if you would like to discuss this in more detail.

Yes, we allow prospective residents to schedule a trial stay for a 4-week period so that they can experience what life will be like at Tŷ Llandaff before making the decision to move in permanently.