FAQ’s

We believe it is important that our future residents, current residents and their loved ones know everything they need and want to know about Tŷ Llandaff Care Home. We have compiled a comprehensive list of frequently asked questions, which cover topics from Covid-19 to moving into our home.

If you have any further questions outside of those listed below, we’d be pleased to speak with you about them and invite you to get in touch either in person or over the phone.

Care Questions

Yes. Beaumont Manor Care Home is registered and inspected by the Care Inspectorate Wales who register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales.

Knowing when a care home is the correct setting for a loved one is an incredibly difficult and sensitive decision. If you’re unsure whether moving into a care home is the next step, please get in touch with our team who are available to advise and help with any questions you may have. If your loved one has recently had a fall or illness which led to a long period in hospital, you may find it becomes clear that your loved one will not be able to return to their normal lives at home. You may also witness a loved one who may be struggling at home and not able to cope with day to day duties, this can also be a sign that your loved one now requires more support in a safe environment. This can often be very challenging and emotional, but there may be options available to ease the stress and worry and we are on hand to help every step of the way.

We are committed to providing the care and support tailored to each resident. We have invested in all of the latest care and access equipment, in order to provide first-class standards of healthcare. Before you or a loved one choose to make Tŷ Llandaff your home, we will have a full consultation with you on a confidential basis, to discuss your needs and requirements. This isn’t just about care needs: it’s about learning about individual likes and dislikes too. These conversations will allow us to build a personal care plan, which will then be shared with key staff.

Our care is completely adaptable; plans are regularly reassessed to ensure it continues to meet residents needs and requirements and plans are adjusted accordingly where required. We understand that health and wellbeing needs evolve and our care is designed to be able to adapt to the needs of each resident. Alongside family and loved ones, we work with each individual to provide a tailored care plan which is right for them – providing as much support as is needed.

Residential Care provides home-from-home style, live-in accommodation, with supervised staffing 24-hours a day to those who need extra help and support with personal care. Nursing Care equally provides 24-hour care and support, just as Residential Care, but with additional assistance for those who require supervision from a registered nurse, who is available day and night to create and monitor carefully considered and personalised care plans and administer treatment.

We offer exceptional levels of Residential, Nursing and Respite care in an all-inclusive, luxury environment. Our focus is on creating a home-from-home for our residents, offering first-rate accommodation and superb facilities in beautiful surroundings. The needs of each resident are entirely unique to them, and we adapt our care plans to best support their care and wellbeing – the care we offer is tailored and personalised to each individual.

Care during Covid-19 Questions

Regular LFT and PCR testing for staff and residents is ongoing and is in line with Government, national and local agencies.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly. 

 

With the latest Government regulations from 2nd February 2022, care home workers and anyone entering a care home will need to be fully vaccinated unless they are exempt under the regulations. The Registered persons (or those acting on behalf of the registered person) to check that all persons wishing to enter the care home have received a full course of COVID-19 vaccination unless they are exempt. This includes checking, for example, care home staff, health care professionals, CQC inspectors, tradespeople, hairdressers and beauticians. A clear lateral flow test must be completed prior to entering the home.

We encourage residents to take part in visits out of the care home. This could be for a short walk, to attend a place of worship, for education, to attend work or for a longer visit, including an overnight stay to see family and friends.  A risk assessment will be completed by the Home ahead of the visit.

Every resident will be supported to choose an essential caregiver to benefit from companionship and additional care and support provided by someone with whom they have a personal relationship. Essential caregivers can visit in periods of outbreak and when their friend or family member in a care home is isolating. If a care home resident has tested positive for COVID-19, essential caregiver visits can be made in exceptional circumstances (for example, severe distress or end of life) with appropriate IPC support, and consideration of vulnerability and vaccination status of the essential caregiver.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly. 

Our dedicated staff continue to go above and beyond to ensure residents and loved ones are as protected against COVID-19 as they can be. Measures include: Screen Dividers, Social Distancing, PPE, Remote Visits, Sanitisation Stations and ensuring a completely Secure Premise. Head to our Covid-19 page to find out more or get in touch to discuss your question with one of our friendly staff.

We have invested and implemented the best facilities to ensure residents and their loved ones remain as connected as possible. Our fast, high-quality internet speeds and communal iPads allow residents to arrange online video calls with their friends and family, so they are able to talk to loved ones face-to-face anytime of the day or night.

Visitors are not required to wear PPE. We do, however, politely request that our visitors continue to wear facemasks in order to continue the safety of our residents. The decision is entirely up to the individual, however, we would appreciate our visitors’ cooperation during this time.

In line with recent Government recommendations effective from 2nd February 2022, care homes in England will no longer have restrictions as to the number of visitors per resident. In addition to this, you will no longer need to book your visit in advance to see your loved one and you can come at a time that suits you. However, we do ask that if your visiting group is of 3 or more people, that you contact us in advance so we can accommodate you comfortably. Adherence to testing prior to visiting will still be required and evidence of a negative LFT result will need to be given before entering the home. Appropriate guidance for using PPE must be followed at all times whilst visiting.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly. 

Throughout this time we will continue to safely admit new residents, with additional procedures in place to maintain the health, safety and wellbeing of our current residents and staff. Any new admissions from the hospital will require two negative tests prior to the agreed admission date. Any other new admissions will require to have at least one negative test. All new residents will be required to isolate for 14 days, however at the home we use this time to help our residents familiarise themselves with the home and the team. They are greatly supported by our team every day including a set up of activities to make the most of your day and time at home.

Facilities Questions

Our large garden and private patio area is the perfect place for residents to while away hours enjoying caring for plants and shrubs in the raised flower beds. When the weather permits, we also host afternoon tea on the patio and are able to set up entertainment outside so everyone can enjoy the sunshine.

Entertainment, in its various forms, is always a huge hit with our residents, their loved ones and our staff. From monthly Pet Therapy sessions, to inviting professional singers to entertain residents for the afternoon, our Activity Coordinator creates a varied entertainment programme that leaves residents stimulated, engaged and looking forward to the next event.

Life at Tŷ Llandaff is different for everyone. Our focus is on providing all of the facilities and opportunities for our residents to enjoy living their life to the full – their way. It’s up to each individual to engage as much or as little as they like. Our coffee bar is a great way to catch up with friends, and you can enjoy sharing a meal with your family in our restaurants or celebration room. Or why not catch a film in our cinema? For privacy, we have our gardens and library. We have a plethora of options for residents to choose from, meaning no two days ever have to be the same.

Our fantastic Salon & Therapy Room is just one of the many high-quality amenities available at Tŷ Llandaff Care Home. Residents are encouraged to visit our salon on Wednesdays & Thursdays between the hours 10am-4pm, in order to maintain a healthy hair and beauty regimen. It was created to provide a pleasant environment in which residents may relax while being pampered by our hair stylists and beauty therapists.

We pride ourselves on the high standard of food we provide. Our Head Chef works closely with residents to create menus based on personal preferences. You can expect restaurant standard food here. Our on-site Chef and team work closely with our residents to create menus to suit individual food preferences, and naturally, we can cater for any dietary need. Residents are free to choose where to enjoy their meal, from one of the multiple dining areas, privately with loved ones in our Celebration Room or in the comfort of their own room. When the weather permits, we are also able to serve meals outside.

Our superb onsite facilities have been deliberately chosen to offer choice and variety. We have a dedicated Activities Coordinator that provides a varied programme of entertainment and activities. We take into account individual interests and ask for residents’ own ideas. Recent programmes have included singing entertainment, pet therapy, church services, fitness groups and entertainment from outside artists. Our mini bus is available for outings, as is our chauffeur driven car if residents wish to explore the thriving area of Cardiff.

Finance Questions

All charges associated with the Care Agreement you signed when you first moved in will be immediately cancelled. Housing expenses shall then be paid for up to ten days following the death, or until the residence has been thoroughly cleaned of personal belongings. We recognise that this will be a difficult time for family and friends, and you can rest assured that we will treat you, your friends, and your family with nothing but the utmost dignity and respect throughout the process.

We know that the bottom line cost is important to everyone; the last thing you want is to worry about a variable weekly bill popping through the letterbox. This is why we have brought the ‘All Inclusive’ concept into the Care community. Everything at Tŷ Llandaff is included in your weekly price from care packages to meals, drinks, spa treatments, haircuts, activities, trips and transport.

Depending on your circumstance, you may be eligible for support from the local government or the NHS (Funded Nursing Care or Continuing Health Care). We strongly urge that you seek out and gain independent financial advice via solicitors and other authorised channels to discuss your unique set up and requirements.

If your circumstances and care plan remain unchanged, the cost of your stay is unlikely to vary. If your condition changes and your care plan is updated, your overall bill may vary to factor in any additional expenditures. This will be discussed and agreed directly with residents and loved ones privately.

Depending on your circumstance, you may be eligible for support from the local government or the NHS (Funded Nursing Care or Continuing Health Care). We strongly urge that you seek out and gain independent financial advice via solicitors and other authorised channels to discuss your unique set up and requirements.

Rooms & Suites Questions

We have invested and implemented the best facilities to ensure residents and their loved ones remain as connected as possible. Our fast, high-quality internet speeds and communal iPads allow residents to arrange online video calls with their friends and family, so they are able to talk to loved ones face-to-face anytime of the day or night.

Residents are encouraged to bring personal items, such as photographs, ornaments, etc. to make your room truly your own and create a home-from-home.

Regrettably we are unable to accommodate pets.

Our experienced team is passionate about welcoming and integrating each resident to their new home, and we will take as much time as you need to settle into your new home. Residents are encouraged to bring personal items, such as photographs, ornaments, etc. to make your room truly your own and create a home-from-home. From the moment you arrive at Tŷ Llandaff our team will ensure that your stay will be welcoming and comfortable. 

All our luxury en-suite rooms have been decorated to the highest standards and are surrounded by courtyard or patio area views. All rooms come fitted with bedroom furniture, nursing profile air mattress’, TV, WiFi, and an ensuite wet room. They also have their own telephone point should it be required. A nurse call system is available in all bedrooms, so you can call on assistance day or night.

Yes. Residents and their loved ones are welcome to join us for a 28 day trial period.  This stretch of time allows both residents and their loved ones to gain a deep insight into what life at Tŷ Llandaff is really like and make sure its the perfect environment for them.

Luxury, One of a Kind Facilities

The staff at Tŷ Llandaff Care Home strives to build relationships with our residents and their families in order to meet all of their care and wellbeing needs. Our purpose-built home is the perfect environment where residents have the freedom to make their own decisions and live their life as they wish. Residents may pursue their passions and live a happy life thanks to our diverse array of amenities. It’s extremely important to us that our residents think of Tŷ Llandaff as their home. Our superb onsite facilities have been deliberately chosen to offer choice and variety.